Billing/Primary Address

ashleyb2293
Contributor
Contributor

So for whatever reason I can't change my billing address. I keep getting two different messages. First one says "Sorry, you cannot delete this address because it is linked to PayPal Credit. Please edit the address instead." So I did, and the message I got when I  tried to edit it was "Please try again". I honestly don't understand this at all. Can't remove the billing address nor can I update it. 

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3 REPLIES 3

TheJayJayStore
Frequent Contributor
Frequent Contributor

Have you tried it again - as the second message says? If so, then it's a technical problem and you should contact PayPal about it. To do that, you can contact them by phone at https://www.paypal.com/selfhelp/contact/call or by email at https://www.paypal.com/selfhelp/contact/email. Let me know how it goes! Enjoy!

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ashleyb2293
Contributor
Contributor
Yeah I tried several times. I plan on calling them at some point.
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TheJayJayStore
Frequent Contributor
Frequent Contributor

Oh. Ok. Yeah, when it comes to technical issues, it would be best to call or email PayPal.

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