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i need to upload my social security card, again, because paypal wont accept my card as it was unsigned. i am FUMING with paypal, after a 15 minute wait on the phone, they promised i could uplaod my card on my account. there is no space to upload, can anoyone direct me to where i need to upload this document?
There should be a link in the Resolution Center, if not unfortunately, you will need to contact customer support. Besides phone and email, here's two additional options for contacting them:
Twitter @AskPayPal or via Private Message on their Facebook page at https://www.facebook.com/PayPal
There are supposed to be hotlinks on the page you were sent, asking for verifivation documents, for you to scan/upload the docs BUT these links are DEAD on a lot of pages. You can try F-5 to reload the page but it porbabaly won't help. You're stuck until the IT folks can get a fix in place which should be no more than 90 days.