Where did "Activity with running balance" go?

Going_Crazy
Contributor
Contributor

I no longer have anything that says "activity with running balance,'" which used to be on top of the list of transactions.  "All Activity" is at the top of a drop-down menu to the left of the sorting dates, but it does not include running balance as an option, and sadly there is no mention of running balance anywhere.  How did I get a running balance now?  Thanks!

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ybanag
Contributor
Contributor

 

I have emailed PayPal about this and have gotten 3 responses telling me to just click

on "Activity with running balance" or click "Detail".

 

I don't know how to make it clearer to their thick skulls that I do not have that option and why I am asking for Help.

 

Simple Solution:  I figured this myself.  

 

Scroll all the way down and click on "Classic Site" on the left side

 

PAYPAL HELP IS USELESS

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angelleye
Advisor
Advisor

For future reference there is a way to get to the old style reports from the new interface design.  Here's a tutorial I wrote about it.

 

https://www.angelleye.com/how-to-view-paypal-running-balance-in-new-paypal-interface/

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!

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ybanag
Contributor
Contributor

 

I have emailed PayPal about this and have gotten 3 responses telling me to just click

on "Activity with running balance" or click "Detail".

 

I don't know how to make it clearer to their thick skulls that I do not have that option and why I am asking for Help.

 

Simple Solution:  I figured this myself.  

 

Scroll all the way down and click on "Classic Site" on the left side

 

PAYPAL HELP IS USELESS

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Going_Crazy
Contributor
Contributor

Thank you for telling me about that, I had no idea that link was down there!! 🙂

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seabei
New Community Member

Thanks!! I had this problen too and it helped a lot!

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carrielee1111
Contributor
Contributor

Thanks for figuring this out -- when did anyone tell us we were switching to non-classic? I thought there was only 1 view. I hope they don't ever discontinue classic view. Activity with Balance is the most useful screen! Thanks for the help!!!

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angelleye
Advisor
Advisor

For future reference there is a way to get to the old style reports from the new interface design.  Here's a tutorial I wrote about it.

 

https://www.angelleye.com/how-to-view-paypal-running-balance-in-new-paypal-interface/

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
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ybanag
Contributor
Contributor

 

AngelEye, That is too many steps.

 

Try this simple 2 steps:
Just scroll down.
Click "Classic Site" on the lower left.
Then click " All Activity w/ Balance" on upper left tab.

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angelleye
Advisor
Advisor

@ybanag, that is not using the new interface, though.  That is switching back to the old one.  That's definitely an option, but the question I'm answering here is how to get the info you need from the new interface.

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
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angelleye
Advisor
Advisor

  

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
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maggie65nc
New Community Member

Thank you so much. Not seeing a running balance was frustrating and annoying.  Cannot imagine why they would have removed the feature from the new site.  I am very grateful for your post.  

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