Chat with our moderator team every Wednesday between 1-2pm PT (4-5pm ET). Learn more in Community Events
Could someone please tell me how I find out if I have an ordinary personal account or a premier. I went to uograde to premier but can only see an option to upgrade to business.
As this is a member to member help group, we cannot look at your account details. Suggest that you contact customer support with your concerns. You can contact them via email, phone or through Twitter @AskPayPal or via Private Message on their Facebook page at https://www.facebook.com/PayPal
Hi jayn46 -
Snowshoe is definitely right, contacting our customer service is one option that would work. The reason you're not seeing the premier option is because we've retired that as an account type - you can have either a personal or business account.
One of the reasons for this is that most of the features on a premier account were already available on a personal account, and if you need some of the extra features (having to do with sales), it would be best to use the tools on a business account.
Hope that helps explain a little bit why you're not seeing that as an option!
To this day there are still many references to this account type within PayPals documents and help files making this confusing to the user.
yes it does seem daft, but a premier account is basically a business account used by a non-registered business ie an individual seller on ebay etc just selling stuff he no longer wants.
Where as a business seller is a registered business.
To make it similar to the old premier account you just select the "individual" tab when registering a business account.