Trying to resolve limitations.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
My account got limited because Paypal thinks someone else has been using my account even though it wasn't the case.
Now I'm on the last step of resolving limitations and I just need to confirm my credit card. Whenever I try to add it, it says my account is limited and asks me to go back to resolution center to resolve it.
Any advice on how to add the credit card to remove the limitations?
Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The response says you need to confirm your credit card. When did you add your credidt card? Did you fail to confirm it?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I tried confirming a card a couple years ago or so, but the card itself hadn't had access to online banking and I couldn't use it to confirm, so I removed it. I finally got a card which can be used for online purchases, but it doesn't allow me to add it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
In the past you attempted to confirm a card, but failed. It could appear suspicious.
Now you want to add a card again and PayPal security systems may create some issues.
You'll probably need to phone PayPal customer service for help.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.