Nickname!
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When I signed up for Paypal years ago, I used the name I actually use, Gwen. It's not my legal first name, but it's what everyone calls me, it's my email address, it's what I use to introduce myself - it's my name!
I don't want people to wonder what this other first name is for the person they know as 'Gwen'.
It's never been a problem with requesting or sending money, nor for downloading money into my bank account.
However, I just tried to transfer money from my bank account into my PayPal account and it asked me if Gwen _____ was my legal name. It's not.
Is there some way of adjusting your PayPal account to reflect that your 'user' name can be different from your legal name? As I said before, it will cause confusion if I begin using my legal Christian name - it'd be cumbersome and awkward to go through long details about why I loathe the name my parents gave me when I'm just trying to buy mittens on Etsy, or a used homeschool curriculum from an online friend, you know?
Thanks,
Gwen (not that other name!)
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I understand you don't like your real name but would you open a bank account with a nickname?
Paypal is a legal account and you should have the correct info on there when you open an account.
If your account name does not match your bank account name then you may not be able to add / withdraw to that bank account.
I am actually surprised you have not hit problems before withdrawing funds.
Your best bet is to contact customer services and see if you can change it.
Advice is voluntary.
Kudos / Solution appreciated.
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I also have totally 100% exactly same problem with u!!!! I tried to contact custom service, but there is no one answer me. Really want to know how you solve this problem in the end? Coz there is still have some money in my account, really dun want to loose those money.... T-T
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I've spent a lot of time looking all over this site for use of nickname for fundraising (not shopping - I need it to receive funds). I tried the toll free contact number but I need to speak with a person!
Could someone tell me where I might find this in the Users Agreement or other available information?
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Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Can't withdrawal because of my Account name is a nickname and not a real name. in About Payments (Archive)
- New account/same email in About Settings (Archive)
- Name Change in About Settings (Archive)
- change from nickname to real name in About Settings (Archive)
- I need a nickname to show up when people send me money instead of my real name. in About Payments (Archive)