I can not print an international shipping label (says plugin required)

bartcops
New Community Member

Hi

I can not print international shipping labels.
Regular labels no problem.
I asks me for a plugin.
Closed browser (safari), cleared cookies, started up Mac laptop, don' t know what to do.
Same thing on my wifes computer.
Tried to update Java, says I have the most recent update etc.
Help!

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