Changing Phone Number

javierv
New Community Member

I moved from the U.S to Mexico and I am unable to change my phone number from my old US number to my new Mexico Phone Number. Can anyone assist me in updating my phone number without haveing to open a new account with  a different email?

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1 REPLY 1

PayPal_AshleyP
Moderator
Moderator

Hi javierv,

 

Welcome to the PayPal Community Help Forum!

 

If you've recently moved to a different country, you would need to close your current PayPal account and open up a new account in that correct country. Once you've closed your current account, you will be able to register a new account with your same email address and financials. If you continue to use your current account from outside the country, you will be unable to update the address/phone number and will run the risk of having your account limited. I understand that this can be an inconvenience and apologize for that.

 

-AshleyPHeart

If you found my reply helpful, please accept it as a solution. Thanks!
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