email scam

jk2000
New Community Member

Hi im looking to see if my mother is getting scamed,She has sold an item to a so called friend (not ebay) and she has received an email in SPAM saying that her friend has payed,there is no money went into her account,we have never came across this before so shes very worried thankyou for your help jk

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1 REPLY 1

PayPal_AshleyP
Moderator
Moderator

Hi jk2000,

 

I apologize for the delay. From reviewing the information you've supplied here, it seems likely that this email was not sent from PayPal. You can find tips for determining whether or not an email was sent from us here. Also, I recommend forwarding suspicious emails over to review@PayPal.com so that our teams can take a closer look.

 

-AshleyP

If you found my reply helpful, please accept it as a solution. Thanks!
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