To now I do not receive $. Give me a hand with this, will you?

[Phan29]

On may 05, 2016, I've withdraw $ to my bank account, transaction ID # xxxxx . But up to now I do not receive anything, and the money still not back to my PayPal account. 

Give me a hand with this, will you?

thanks

[kernowlass · Accepted solution]

@Phan29

You need to contact customer services to trace it for you.

[Phan29]

@kernowlass i have contacted support payplay, but don't receive reply 😞 ( 05/14/2016 )

[kernowlass]

@Phan29

Have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Phan29]

@kernowlass thank :). have a good day