Refund

Pokey24
New Community Member

I issued a refund but the buyer does not have a papal account . She payed through eBay with her credit card how does she get her money.

 

Login to Me Too
1 REPLY 1

PayPal_Ashley
Moderator
Moderator

Hi @Pokey24!

 

Welcome to the PayPal Community Help Forums! Great question about how refunds are credited! 🙂

 

Even if a buyer paid as a guest, we'll make sure they receive the refund. How a refund is credited depends on how the buyer funded their payment. If the buyer paid through a card, we'll return the money to their card. 

 

I hope this helps! 🙂

 

-Ashley


If you see a helpful post, please accept it as a solution or give the author kudos. 🙂 Thanks!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.