Order status "on hold"

eeveejessica
New Community Member

Hello! just looking for some answers possibly. I had made a fairly large purchase using paypal about a week ago and the status of my order is "on hold". I contacted the company to see why the status was still on hold and they said paypal is holding my payment until september 18th, which is strange becaue the seller said they normally receive payments through paypal between 3-5 buisness days. Is there anything I should be doing about this? Thank you!

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