Buy Button redirects to Pay Pal home page

iSBN2
New Community Member

I have taken the code for the Buy Button and directly pasted it into an html email for an upcoming campaign.

 

Problem #1

 

When developing the html email with Taco html editor, when in preview mode you can click the Buy Button and you will be redirected to the cgi-bin for processing without issue.

 

When the email is sent out and when I view the email on either an iPad or iPhone, when the Buy Button is clicked you are redirected to the PayPal home page rather than the cgi-bin/webscr for processing.

 


<form action="https://www.paypal.com/cgi-bin/webscr" method="post" target="_blank">
<input type="hidden" name="cmd" value="_s-xclick">
<input type="hidden" name="hosted_button_id" value="XXXXXXXXXXXX">
<input type="image" src="https://www.paypalobjects.com/en_US/i/btn/btn_buynowCC_LG.gif" border="0" name="submit" alt="PayPal - The safer, easier way to pay online!">
<img alt="" border="0" src="https://www.paypalobjects.com/en_US/i/scr/pixel.gif" width="1" height="1">
</form>

 

 

Problem #2

 

From a macbook using Outlook 2011 for Mac, you click on the Buy Button and nothing happens at all.  

 

 

 

If anyone can provide guidance on sorting this out it would be appreciated.

 

 

Thanks

 

 

dmy

 

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3 REPLIES 3

snowshoe
Frequent Advisor
Frequent Advisor

If using emails, you need to use the email or hyperlink version of the button code, not the HTML form.

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MiltonRotary
New Community Member

I am having the same problem. When I copy and past the html link for the button on my website and try it out, nothing happens. What can I do do fix this since we are trying to apply the button to a website, not an email?? Any thoughts??

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snowshoe
Frequent Advisor
Frequent Advisor

What type of website, wordpress, etc.  Some sites will not work with HTML Forms which is what the item button code is.  With other sites, you have to be in a particular edit mode before you can insert a Form.  Unfortunately without knowing exactly what you're dealing with, there's no way to help other than guess.

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