new fraud

[Liuba77]

Hi everyone.

Just had an experience with new fraud and Paypal simply ignore it.

Brief story.

Bought a diamond ring (almost 3000$)

Paid with PP. Got tracking, tracking showed it was delivered somewhwere. Called UPS-they said that address and name is not matching mine.

Seller not responding,Paypal closed the case into sellers favor BECAUSE tracing shows it WAS delivered...And i sent to PP evidence from UPS that its not matching my name and address,howere PP simply ignored that...

And now dont even know what to do...Any ideas?

[Whac-A-Mole · Accepted solution]

is the address in the same zipcode as yours?

You need t o get a copy from UPS showing where it was shipped to,also point out to Paypal any payment $750 or more MUST BE SIGNED FOR.

if UPS shows signature,whose signature is it?

Paypal robot closed you case,now you have to appeal and hoepfully a human being will look into it.

This is a not new,send an empty envelope to aplace in your zipcode which is open during business hour like chinese restaurant,drycleaner,T MOBILe SHOP ,someone will sign packages .

if Paypal does not side with you,file chargeback with your cc issuer.

Who would buy a 3k diamond ring from a stranger???

[Liuba77]

I got the proof from UPS,pointed few times that...it was just ignored because tracking at PP shows the item was delivered...

And yes,i am buying a lot of jewellery. Usually its quite safe with PP.

Thank you for your response!