modlily uses paypal as GUEST... scam ?

donpjd
New Community Member

Purchased items from modlily.  Used CC.  However Modliliy decided to use paypal Guest account.    Paypal wont fight the charges since there is no paypal acct open.  CC wont fight charge since it with paypal.. argh .   Would have been happy to return goods but Modlily wont provide a shipping address

any idea how to get refund?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@donpjd

 

Firstly if you paid as a guest buyer then you should still be able to open a paypal dispute, but you have to ring customer services and they will open one for you.

 

Secondly i would have a word with your c.c. company because buyers opening chargebacks directly via their card companies when they paid via paypal is the NORM so there is NO reason why they can refuse you.


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