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Hey fam,
i woke up in the morning, checked my outlook and saw that around 3am a payment was done. I went and checked, it was a payment of 150$ to mutstore.com for fifa points (MUT18 Xbox One Coins) lol, i don't even have fifa, i was in shock. Looks like somebody hacked my paypal account. Can somebody help me with this case? I changed my password and opened a case with paypal. Do i need to call paypal or do they solve this problem by report. It's also protected by buyer, does it mean i have still hope to get refunded? please help!!
Thanks in advance!
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Hi @Suadk,
I'm so sorry to hear that there was an unauthorized transaction. The good news is that PayPal covers unauthorized transactions 100%. Please follow these steps to report the unauthorized account use.
I hope this helps!
Olivia
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Hi @Suadk,
I'm so sorry to hear that there was an unauthorized transaction. The good news is that PayPal covers unauthorized transactions 100%. Please follow these steps to report the unauthorized account use.
I hope this helps!
Olivia
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