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i got hacked

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i got hacked

Hey fam,

i woke up in the morning, checked my outlook and saw that around 3am a payment was done. I went and checked, it was a payment of 150$ to mutstore.com for fifa points (MUT18 Xbox One Coins) lol, i don't even have fifa, i was in shock. Looks like somebody hacked my paypal account. Can somebody help me with this case? I changed my password and opened a case with paypal. Do i need to call paypal or do they solve this problem by report. It's also protected by buyer, does it mean i have still hope to get refunded? please help!!

Thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: i got hacked

Hi @Suadk,

 

I'm so sorry to hear that there was an unauthorized transaction. The good news is that PayPal covers unauthorized transactions 100%. Please follow these steps to report the unauthorized account use.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
1 REPLY
Moderator

Re: i got hacked

Hi @Suadk,

 

I'm so sorry to hear that there was an unauthorized transaction. The good news is that PayPal covers unauthorized transactions 100%. Please follow these steps to report the unauthorized account use.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.