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fingerlings

SOLVED
Member

Steel Dragon fingerling

I ordered 3 fingerlings from Steel Dragon.  I never recieved  them.  I ordered them September 24, 2017.  How do I get my money refunded? Help

Thanks

Diane <removed>

Volunteer Advisor

Re: Steel Dragon fingerling

@grandma-98

 


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

Member

Re: Steel Dragon fingerling

My fingerlings have arrived.  Thank you

 

 

Member

Re: Steel Dragon fingerling

Grandma 98,

I've been waiting since September 18, 2017! Written to the seller several time's, no response! Here's where I'm getting quite nervous, by checking the Tracking # provided, it's never been shipped, just in stalemate "Pre-Shipment", which can mean anything.. So I did a search, on the return label the Merchant/Seller upon calling in his/her pre-Shipment orders never provided "Return name, address, phone or business name" unheard of! I'm not the only one that hasn't received this product by Steel Drangon, and I've just read you can not send from China! So one must need special license.... How long was your wait? This was going to my granddaughter...

Thanks for all your help. Happy Holiday/ Merry Christmas 

Sincerely and with care, 

Michelle <removed>

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New Community Member

slicer

Ordered  a slicer from STEEL DRAGON they are not very professional because they have been paid but I have received absolutely nothing from them.  I am about ready to file a claim with pay pal to get my money back because I have nothing. I will never again order from a company such as this.

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steel dragon????????++

I have ordered 6th of november one mix slicer -not one world yet!!!!!!!!

What to do?

 

Thankful for help

Cecilia

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Steel Dragon Fingerlings

I may be the biggest dummy... I ordered 6 of these from this site... one for each granddaughter.... back on Sept 23rd.... before I knew how popular these were... if I had known I don’t believe I would have ordered... has anybody recieved a refund? I hope I can get my money back
New Community Member

Re: Steel Dragon Fingerlings

I did the same thing....still NO REFUND......and they toys did not show up...Smiley Sad

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