e-gift card (cash star)

[Anna_09]

Good Day, 

We have purchased an Egift card via Paypal and got back the forwarded email below. There is no Gift Card Code or Gift Card PIN in the contents of the email. So i am unable to make a purchase with the use of the gift card. Kindly assist. 

[kernowlass]

@Anna_09

Sorry but what do you expect anyone here to do?