create a dispute for PayPal guest purchase

Gordyb
New Community Member

I made a purchase via PayPal as a guest. I now have a PayPal account, how can I open a dispute for the transaction I made as a guest check out.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Gordyb

 

You did not need to open a paypal account and any transactions you made BEFORE you opened it would not show anyway.

 

BUT you can still open a dispute as a guest payer, all you need to do is contact customer services and they open it as a claim straightaway for you   >>>

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent" or press 0.



Advice is voluntary.
Kudos / Solution appreciated.
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Gordyb
New Community Member

Thanks for your help will do that.

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