activity information

dg2362
Contributor
Contributor

how do I find out about an activity transaction that I do not recognize on my account.

Login to Me Too
1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @dg2362,

 

I'm sorry to hear about the unrecognized activity! I'm happy to help.

 

If you click on the transaction, all of the details available for that transaction will become visible. If the details do not help you recall the purpose of the purchase and you believe that it was unauthorized activity, you can report it by following these steps. PayPal will open an investigation on the transaction, and the process will also walk you through re-securing your account to prevent any further unauthorized access.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.