What to do when buyer claims items not received
mgvalentin
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Mar-07-2018
11:22 PM
Hi! I just sold two sets of books to a buyer. She paid me thru paypal but I went to USPS myself to drop off the package. She received the package 1 week later however the envelope was torn and taped, and that there were stickers saying "Received item unsealed". It was just weird that she received the envelope but it was empty though.I tracked down the number saying the item was dropped off at her front door. She sent me pictures of how she received it. I also have pictures of the tracking number receipt and the sealed package. How do I go about this? Thank you.
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mar-08-2018
03:20 AM
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.