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Unknown paypal account has withdrawn money unauthorized from my nephew's checking account

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Unknown paypal account has withdrawn money unauthorized from my nephew's checking account

My nephew has had 2 charges to his checking account from an unauthorized paypal user: 

DEBIT CARD DEBIT / auth #664529 02-06-2018 PAYPAL *JAGEX L <Removed> GB <Removed>

The bank is reversing the charges, but I need to notify Paypal that this is happening.  I don't see a category in the contact us to put this in.  Any suggestions?

1 REPLY
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Re: Unknown paypal account has withdrawn money unauthorized from my nephew's checking account

Hi @larryb777,

 

Thanks for stopping by the PayPal Community! I'm really sorry to hear that your nephew has come across some unrecognized transactions. Smiley Sad

 

Please have him give us a call so we can investigate this situation further and work together toward a resolution. 

 

-Ashley


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