Unauthorized charge by Animal Jam

Jim42
New Community Member

Recently an unauthorized charge for $57.95 appeared on my account from a merchant (Animal Jam) that I had never heard of.  I immediately notified Paypal to dispute the charge but now have been told that the charge was authorized and it was consistent with my past history--all total nonsense.  I'm a 75 yr old man and don't play child games; none of my past orders have been for anything like this. I've sent an appeal to Paypal but wonder if they will take this seriously. Has anyone else been scammed by Animal Jam--apparently they signed me up for a yearly subscription.

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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hi Jim42,

 

I'm sorry to hear about the unauthorized charge - I would advise checking out this post for steps to get this resolved. Hopefully this helps! Have a great rest of your day.

 

- Ashley M


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