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Unauthorized access

New Community Member

Unauthorized access

Hey!

On Monday, December 11th, I noticed that there is over 50euros missing from my account. I tryed to report these transactions, but the page where you should choose whats wrong with the transaction doesn't load. After that i started investigating all of the transactions and found out that there have been more unauthorized payments, but those were denied( those transactions were over 500 euros). I have tried to contact the Paypal moderators but i can't get ahold of them. Paypal has huge security and safety issues! I really would like to get my money back, so if anyone else can help me with my problem I would really appreciate it!

1 REPLY
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Moderator

Re: Unauthorized access

Hi @leanak,

 

I'm so sorry to hear that there's been unauthorized activity in your account. If the report form is not loading for you, please reach out to customer support to allow a representative to manually complete the report for you. You can reach customer support by Facebook, Twitter, or phone or email.

 

Olivia

 

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