Unauthorized Use of Your PayPal Account * denided * why ? all reported transcation are unauthorized

Itanger69
Contributor
Contributor

Paypal made a mistake and denided my case, please anyone here to help me?

 

 

Dear Omar 
We've completed our review of your account and found that your account is secure and has not been accessed by an unauthorized third party. As a result, we've closed your unauthorized transaction claim.
 
If you're unhappy with your purchase, we encourage you to work with the seller to find a resolution. If you can't find a resolution, you may file a dispute in your Resolution Center.
 
Sincerely,
Izmeth
PayPal Account Review

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1 REPLY 1

goodboykr
Frequent Contributor
Frequent Contributor

There are many conditions to be met if you filed a dispute for unauthorized activity.

PayPal checks your account, the activity, the IP address, the merchant, before they will side with you. Also, unauthorized activity doesn't include when your family / relative used your account without your knowledge. You will need to settle between them for this. 

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