Unable to open a dispute

Jampong
Contributor
Contributor

I purchased something off Ebay but its been two weeks and seller is not responding to my messages and the item has not shipped out.  I contacted paypal email support and suggested I open a dispute.  I went through the process described, but in the end I get an "We're sorry, something went wrong, please try again".  I suspect fraud and the seller's account has already been suspended.  Anybody here who could help?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jampong

 

Open a paypal dispute?


Advice is voluntary.
Kudos / Solution appreciated.
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Jampong
Contributor
Contributor

thank you but paypal already opened a dispute on my behalf and escalated it to a claim already, as I am unable to do it on my end due to a system glitch.  My issue is exactly like this /t5/About-My-Account/quot-We-re-sorry-something-went-wrong-quot-Resolution-Centre/td-p/1138581

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