Someone from a different country has been accessing my account?

[serick83]

This has happened two times, last month and yesterday. They are accessing it from Indonesia. The first time it happened I added extra security measures. But that didn't seem to help. I have a $0 balance in there now, but generally have my tenants use it to pay their rent. I get the money and immediately transfer it to my bank.

Is this something I should be concerned about or not? I'm thinking about canceling this account and starting a new one.

Any opinions out there???

[goodboykr]

If you feel like your account has been accessed without authorization, you should change your password immediately.

[PayPal_Randy]

Hi serick83, 

I'm so sorry to hear about your experience.   I'm sorry to hear there is potential fraud and I’m glad you contacted us. Please make sure you update your password & security questions and report any unauthorized activity to us. Don’t worry, we offer protection for confirmed unauthorized transactions. We may take up to 10 days to review any unauthorized claim and we’ll send you an update via email. Here's how to report potential fraud: https://goo.gl/ee3Xj3 Learn about secure password tips here: https://goo.gl/TACsnF If there are any questions during this process, please feel free to let us know.

Thanks!

- Randy