Someone else's email was in my login

bergj14
New Community Member

When I went to purchase somthing online and was redirected to paypal a random email address was in the login box already. I saw another thread about this in May but no explanation was given. Nobody has ever used my computer except for me. The email ended with housat . com which I've never seen before. Is this some kind of spam/phishing attack? 

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1 REPLY 1

PayPal_AshleyP
Moderator
Moderator

Hi bergj14,

 

I can definitely understand your concern regarding this pre-populated email account. In this case, I recommend clearing your browser's cache and cookies (if you haven't already). If you continue to experience this same difficulty after giving that a try, I recommend reaching out to our teams directly by clicking on the "Contact Us" link in the Help Center or on Twitter or Facebook for additional assistance.

 

-AshleyP

If you found my reply helpful, please accept it as a solution. Thanks!
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