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Somebody stole my money

New Community Member

Somebody stole my money

I have an old paypal account, which I have forgot the password, but somebody sent to me a phishing e-mail, that somebody changed my password in that account. This e-mail contained  a link. Unfortunatelly I opened the link, and after that one minute later somebody took off almost 2 dollar from my bank account. Than I blocked my card, but I can't sing up to that account. What can I do?

 
 
 
 
 
 
 
 
1 REPLY
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Moderator

Re: Somebody stole my money

Hi @Lorraine96,

 

I'm very sorry to hear about the unauthorized access to your account! Since you clicked a malicious link, I would recommend running a virus scan on your computer, to be on the safe side.

 

Since you can't get into your account, please contact customer support to report the unauthorized activity. A representative will be able to help re-secure your account and assess the damage, and open any necessary claims for investigation. You can reach customer support by Facebook, Twitter, or phone or email.

 

I hope this helps!

 

Olivia

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