1. I bought an online to activate an online application ... but the application doesn't work after activation.
2. I have created a dispute (#PP-006-593-422-721) for that transaction.
3. Paypal tells me: "After careful review, we have determined that you are eligible for a refund. To qualify for this refund, please ship the items whose claims were granted back to the seller in their original condition and keep your tracking information. You are responsible for shipping and handling costs."
I can't send back anything ... what should I do next ?
