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Refund

SOLVED
Member

Refund

An "item" that I ordered more than three-days ago has not shipped; may I request a refund, and order from another company? (seawind169)

1 ACCEPTED SOLUTION

Accepted Solutions
Contributor

Re: Refund

At any time you can request a refund, but you only have grounds for it if the seller is late with the shipment. If you're concerned, I'd suggest you message the seller before you do anything else. 

2 REPLIES
Contributor

Re: Refund

At any time you can request a refund, but you only have grounds for it if the seller is late with the shipment. If you're concerned, I'd suggest you message the seller before you do anything else. 

Highlighted
Volunteer Advisor

Re: Refund

If you want a refund from seller then you need to request that the seller cancel and refund.  Seller is NOT obligated to cancel and refund.

If you don't receive the  item when expected, then file a PayPal dispute for item not received.