Proof of Address

wleonard
Contributor
Contributor

My account is limited because it needs proof of address. I can't provide a utility bill as proof, as I live with my parents and the utility bill is not in my name. I don't have a credit card and I receive my bank statements through email. What should I do? I uploaded my photo id as proof of address because it's on there. Will that work?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@wleonard

 

Only customer services can know what they will or will not accept, you really need to contact them direct.


Advice is voluntary.
Kudos / Solution appreciated.

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4 REPLIES 4
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kernowlass
Esteemed Advisor
Esteemed Advisor

@wleonard

 

Only customer services can know what they will or will not accept, you really need to contact them direct.


Advice is voluntary.
Kudos / Solution appreciated.
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wleonard
Contributor
Contributor

called support and got it worked out! Thanks!

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NYoung_
Member
Member
Hi, what did you do to send as your proof of address. I am also 18 and don't pay any bills.
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DPCreations
Frequent Advisor
Frequent Advisor

@NYoung_

Is your account also limited?

If so, why?

 

If not, then what is the problem?

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