Possible phishing scam

[K8eeabrams]

Hello I received this email today from <removed> PayPal We'd love to hear from you. Hello (I’ve omitted my name), At PayPal we are always interested in learning from our customers. We value your opinion and would like to invite you to participate in a survey about your business and payment needs. Your feedback will help us to enhance your PayPal experience. Thank you in advance for sharing your thoughts. To complete this 10-15 minute survey, simply click on the button below. Survey period begins 12 September 2017 at 12:00:00 a.m. US PT; Ends 31 October 2017 at 11:59:59 p.m. US PT. Upon qualified completion of the survey, we would like to offer you Starbucks coffee on us. Please allow up to 4-6 weeks to receive your $30 Starbucks virtual gift card. We will email the link to download the incentive using the email address used to invite you to take part in this market research opportunity. Reward Terms and Conditions Take the Survey Or click here It is commissioned by focus vision inc. Can anyone tell me if it may be legit or just phishing? Thank you all in advance!

[suebro]

I got this too.  Can a Paypal employee respond as to whether or not this is legit?

[mfleij]

I received this as well. Would also like to know if this is legit.

[smartmktg]

I received the same email. I wanted to know the same.

[Conniehamilton]

Anybody heard anything yet?

[ncday]

I haven't heard anything. I found an old post from 2011 with a similar website, that said it was legit... I clicked on the link and now it says the survey is closed despite the email saying it is open through October 31.

[its-Dannyg]

Same here!

Ever since I got my other accounts hacked and shut down, so I am very skeptical on some Paypal emails that I get. I hope they can respond to this issue!  

[pliniodepaula]

Hi.

I've checked for the survey e-mail address domain and it seems it's legit and registered under PayPal Inc.:

https://www.markmonitor.com/cgi-bin/affsearch.cgi?dn=paypal-survey.com

https://www.markmonitor.com/cgi-bin/affsearch.cgi?dn=paypal.com

My survey e-mail also mentions that PayPal hired FocusVision Inc.

From their website https://www.focusvision.com/ seems quite a respectable survey company.

If this is a scam, aside from the suspicious e-mail address, it's a quite well done one.

Still PayPal should really reply to these survey scam doubts in Community.

[josh8587 · Accepted solution]

I received this message after submitting the email to PayPal:

"Thank you for contacting PayPal Customer Support.

After further review this is not a legitimate PayPal email or survey. I will forward this information to our fraud department so that they can investigate further."

[Conniehamilton]

Thanks. Good to know.