Paypal seller protection in BS.

AndrewRWise
Contributor
Contributor

So,

 

I had a buyer buy a product and shipped it, without tracking. Now, the buyer didn't claim it was not received, they claimed it was an unauthorized transaction. So, after awhile Paypal decides that the everyone gets their money back, except me. Not only am I out the goods, Paypal deducted the amount from my account and to add insult to injury they tacked on a $20 chargeback fee! 

 

WTF PAYPAL!

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1 REPLY 1

myscentsei
Contributor
Contributor

The best thing you could have done is not add tracking. WHY? I added tracking/signature confirmation and it still ended in favor of the buyer. Automatic reversal of $2860 to the buyer and the buyer kept the products. Not only tracking and signature confirmation was provided but proof of footage during the time of packing the products, screen shots of the buyer changing his story 3 times and actual receipts of the two products I purchased from reputable dealers. 

 

EVIDENCE DOES NOT MATTER
TRACKING DOES NOT MATTER
SIGNATURE CONFIRMATION DOES NOT MATTER

 

But there is good news for buyers. Buyer protection is better than ever. 

 

Sellers beware!

 

 

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