On February 14th I sent a $40 pymt to my sister. There was no product involved she loaned me $40 on Feb 6th and I was paying her back. I made the with my checking account not realizing it would take over a week to clear. On her end it said payment was pending until 2/21/2018. That was too long so I tried to cancel the pymt and resend using my debit card, but the system wouldn't allow me to cancel so on the 14th I made a pymt of $41.46 (which included the $1.46 fee paypal charged) and the $40 echeck. I called Paypal right away but since the payment hadn't come out of my checking account there was nothing I could do...but on the 15th both payments posted to my account! I called back and was told I would have to wait until 2/22 to try and cancel the transaction in the meantime I contacted my bank and they gave me the ach transaction id# for the $40. I spoke to someone at paypal several times each time giving them the darn transaction#. I spoke to someone this past Monday trying to get my $40 back and now they are telling me they never received the $40 because the transaction was cancelled...BUT I'm looking at the transaction on my bank statement! How do I get my money back and why doesn't paypal keep and audit trail/notes on our files when we're calling in a bout a dispute??
