Hello everyone.
In August I made some purchases from an online video game. Upon recieving what was supposed to be the items that I had purchased I discovered that their advertisement was a complete lie and I did not get anything close to what I was to recieve. I immediately contacted the game to request a refund, they completed ignored my requests. I then went to paypal to file a claim. I originally filed the claim stating that the item was not recieved, as I did not recieve the item that was advertised. I recieved something else, something extremely lesser. The claims were denied. I then spoke to the claims department and explained the situation and they stated that I should have filed the claim under significantly not as discribed. They were more than happy to re-open the claims and modify the reason. Now all of a sudden all of the claims come back denied stating that: quality of virtual goods not covered. I spoke to the claims department and they now say that there is nothing I can do. Since all of this has happened, the game company, Trion Worlds, has since banned/removed my game account for contesting the transactions. At this point I am out of all of this money, have no product at all, and feel that I have been scammed and no help is available. Does anyone have any advice on what I can do next?
These are all paypal credit transactions by the way.
Thanks
Ryan
