My Account LIMITED!! PayPal said there are other similar account information to my account.
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hello all, I want to overcome the little problems that occur in my account.
My account is currently being curtailed. I received a message that there is another account that has the same information. True, but it's my old account already I do not use it at all. The account fails accounts or accounts that I do not want it, but because of the different devices that account login contact with restrictions. then I create another account with my personal email and valid, but my personal data and information together with the old account. This time I received a new restriction for reasons account has the same information.
How do I resolve this? I've contacted paypal but at this time, cs not reply at all. The balance in the account I was stuck, I can not send the balance to my family, because my mother was sick and needed the money I want this case solved soon. But until now the paypal not confirm it.
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You are not allowed to have 2 paypal accounts of the same type.
You are not allowed to open another paypal account if x1 is limited or that will be limited as well.
Advice is voluntary.
Kudos / Solution appreciated.
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If you have an old account that has been limited PayPal does not remove them, sorry. You can only close accounts that are in good standing and/or have no limitations on it. And even then I am not sure they will remove the info.
Kudos & Solved are greatly appreciated. 🙂
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so, my account could not be abolished limits? how I could take the rest of my money and the money will go tomorrow?
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For your "official" account, you need to go to Resolution Center and figure out if the limitation can be appealed. If the limitation cannot be appealed, meaning PayPal will not consider reinstating your account, your account is unusable and any money left in account is held for 180 days and PayPal will contact you when you can withdraw money. You will need proof of identity to withdraw.
Kudos & Solved are greatly appreciated. 🙂
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for now, i want my official account remove limited. because i want give money to my family. i dont know why, until now paypal not reply my asking and contact support doesn't reply my contact.
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AFTER 180 DAYS,PAYPAL WILL ask you how do you want your money-send you a bank check or ??
one of your accounts is limited,so you cant do anything but wait
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