Item was lost in mail
Frederick18
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Posted on
Dec-26-2017
05:06 PM
I sent an item to someone in Hong Kong the package was lost in the mail so I told the customer I would exchange it for something else I sent it they received it now they want another item because I posted the new item after I sent 2 packages one was lost the other was delivered what should I do?
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Whac-A-Mole
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Dec-26-2017
06:30 PM
it is upto you.
if they file item not as described,they wil be asked to return the package with tracking to get their money bck
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