Item not as described, how to get PP tohelp? They "closed" my RR when I didnt ask for closure.

DFS1
New Community Member

I bought an item, not as described (incomplete) I have documentation. I tried to get PP to intercede But they "closed" my return request when I did not ask for closure. I tried going thru the  buyer, he refused return and whines about his "sick wife:"; wont address proof it isn't as described. I called PP and they sided with seller even  though I showed proof not as described. Help!

 

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

you can try appealing,if it does you any good

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