ITEM SHOWS DELIVERED BUT NOT RECEIVED!!
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Hello Everyone,
About a month ago, I won a bidding contest for an Ipad (Unusually cheap) on eBay from a User with zero feedback that had created his account recently. After I made my payment, I realized that the user is no longer registered and eBay notified me that the item is no longer available. However, when I opened a case on Ebay, I saw the tracking number is provided for my item which says delivered. After further investigation, USPS notified me that the package was sent to a different address with the same zip code and my name was not on the package. Surprisingly, eBay reached to a conclusion that I should not be refunded based on the tracking number showing delivered status. They did not even ask for my proof, Which is an email from Usps AGENT CONFIRMING my claim. What's your suggestion for taking back my money?
Thnaks,
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Have you tried opening a dispute on paypal.
Make sure you put in ALL the information you have said here before you escalate to a claim.
Advice is voluntary.
Kudos / Solution appreciated.
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or open a case with your credit card issuer,attached your carrier testimony.
Both Ebay and Paypal use robots to handle most cases,hopefully your cc issuer has not caught on yet.
what has happened in your case,is that the crook uploaded a tracking number for an envelope or empty packge to an address in your zipcode .
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i would try a paypal dispute first and if that fails then use the c.c. option but only if you paid that way.
Advice is voluntary.
Kudos / Solution appreciated.
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How can I find a Transaction ID in PayPal? When I skip that I'm only left with the option which says "UNAUTHORIZED TRANSACTION"
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Click on the transaction and the id should be on the details page.
Advice is voluntary.
Kudos / Solution appreciated.
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Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
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