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How to stop automatic renewal of purchase item

Member

How to stop automatic renewal of purchase item

I bought what is socalled as pc optimizer and it seems that is a scam because after I activated hte key they sent me my computer stalled and somebody is monitoring my activities. Besides, when I bought I didn't know that it is lock to an automatic renewal which I wanted to stop. When I tried to do the unsubscribe, they are asking me for my credit card as a requirement which is unusual. I want paypal to block their next transaction to my account. Anybody can help me get out of this? Thanks.

3 REPLIES 3
Frequent Advisor

Re: How to stop automatic renewal of purchase item

Try this to Cancel Billing Agreement.

 

Login to your PayPal Account.

Click on "Profile".

Click on "My Money".

Look for: My Preapproved Payments"

You should see:

Manage the automatic payments, subscriptions, and installment plan payments I send to merchants.

Click on "Update".

Next, you will see all active and cancelled billing agreements/subscriptions listed on the screen.

Click on the service-name for further action.

You should see on next page terms of billing agreement/subscription, how much money you have authorized service provider to deduct from your account and few other details. Most important is link to Cancel agreement, in case if it is active.


Note, when you click on Cancel, you will be prompted to confirm it once again. Click "Yes"

New Community Member

Re: How to stop automatic renewal of purchase item

Hey!! You are recommended.

Best directions ever, easy. 1,2,3

Just removed an unwanted membership...

 

Thanks

New Community Member

Re: How to stop automatic renewal of purchase item

The directions from snowshoe below says:

 

Click on "Update".

but I don't see an update choice.

 

Please help! 

I want to cancel an autorenewal that I did not give permission for.