How do I close a claim on a product?
Carlos_M12
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Posted on
Apr-18-2018
03:32 PM
So I was going through my payments list and saw a payment that made no sense to me, I continue to open a claim on it later finding out that this was for a donation and he had used his personal email and name. How do I close the claim? As I feel really bad for the guy for sending him through this craziness.
Hope to hear back soon!
Carlos
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PayPal_Lisa
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Apr-19-2018
06:44 AM
Hi @Carlos_M12,
Great question! you should be able to close the dispute in the Resolution Center. If you have trouble reach out to us on Twitter or Facebook for assistance.
Lisa
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