Hi @Vera5,
I'm sorry to hear about the unauthorized access to your account! If you have opened a report in the Resolution Center, you will receive responses to the primary email address on the account. If that email address is not correct, I recommend contacting customer support. You can reach customer support by Facebook, Twitter, or phone or email.
I hope this is resolved quickly!
Olivia
If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
