[HELP] I got refunded, but the money's gone.

ehsaan555
Contributor
Contributor

Hey there, community of PayPal.

 

Someone had gone onto my account and I won my case & received the money back, however the money came, it did not go into my Bank Account.

My PayPal balance was £0.76 but under the "currencies" tab I had £10.46[REFUNDED MONEY].

So I tried to withdraw my £10.46 back to my bank account, and apparently I had a "withdrawal limit", however I tried £0.76 and it worked.

So at this point, my actual balance was now £0.00.

But I have my refunded money that didn't come back, what do I do?

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ehsaan555
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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@ehsaan555

 

How did you fund the paypal payment to the seller in the first place from your bank account, bank transfer OR debit card?


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ehsaan555
Contributor
Contributor

I payed by bank account, but I still haven't received my money back.

I have got negative balance now, and under the currencies tab, it says £0.00.

I still don't understand where my "refund" went?

Moreover, PayPal just took my money?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ehsaan555

 

You still have not answered the question that i asked you above.


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ehsaan555
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It says bank account.

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