Guest Checkout via Paypal Ebay
MrM1973
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Dec-02-2016
11:40 PM
Hi
Bought something from Ebay but it put me through guest checkout through Paypal rather than my normal paypal account for some reason and so now my goods havent arrived I cant escalate the problem.
I have the Paypal transaction ID but how to I claim back thoruhg buyer protection?
Many thanks
1 REPLY 1
sharpiemarker
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-03-2016
09:50 AM
If you went through guest check out, you may file through your card issuer. First though, is it passed the second estimated delivery date on the eBay transaction? If so, you can elect to open an Item Not Received case on the transaction. Go to My eBay page and select Item Not Received on the menu on right of the transaction.
Kudos & Solved are greatly appreciated. 🙂

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.