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Grace Callie Designs gave me the worst online shopping experience I have ever had. I purchased a pair of earrings in October 2017. The delivered earrings were of very poor quality, the poorest you may imagine, and by no means close the their photos. I returned the items in Nov 2017, as advised by their after sale service, who had an odd email address, but have not received my refund yet. I am suspecting that it is scam. They sell cheap products and if the buyers object they ask them to return the sold items without refunding them. Probably they sell the returned items again! I have not evidence to believe otherwise.
I purchased a necklace and earrings back in November 2017 - I received the necklace in like 5 weeks - quality is like something you get out of a bubble gum machine - seriously! I know it's inexpensive, but this was horrible. The earrings - I've emailed and called 5 times and they keep telling me it's on it's way - its been 3 months!! Still nothing!! Never buy from them again!!
Yes, total scammers. I purchased a handbag in mid-January.
They did not send shipping/tracking info so I inquired about 3 times. No answers.
On January 22nd, they emailed me to say the bag was no longer available and they would send me something else.
I said no, thanks. Cancel and refund my order. That same day, I received an email confirmation saying
my order was cancelled and my money refunded. NOPE. Never saw the refund come through.
I reached out two times to no avail. And now their email is no longer accepting inbound messages.
I just initiated a charge back on March 5th with my bank.
DO NOT TRUST THESE PEOPLE. They are not based in NJ as their website says. They are based in China.
It is indeed a scam. Although I did eventually get the bag I ordered (the Soho bag), it fell apart within a day. I emailed them, and they indicated they would send me a replacement, but that has yet to happen.
I would strongly discourage anyone from buying their products.