So I recently was the victim of Fraudulent activity which appears to have sourced from a previously established billing agreement that was unbeknownst to me, linked to a HauteLook/Nordstrom Rack account that was hardly ever used. I wasn't even aware that these "billing agreements" existed.
The total for the charged was $3820.
They removed ~820 from my paypal account balance, and the remaining $2990 or so directly from my bank acount.
A lot of money to have been stolen from me.
I called Hautelook when I received the email concerning this fraudulent charge. They said the order seemed to be illicit and the order was canceled almost immediately.
I called Paypal immediately and they said they file the dispute, and investigate it, and I would likely get me entire money back.
The paypal transaction even has the shipping address to an address that has never been on my account and it is listed as a "confirmed" address. Makes no sense, and appears obviously fraudulent.
WELL, I got the email today from Paypal that the dispute was investigated, and I will NOT be getting my money back. They are claiming that it appears to be a normal authorized purchase.
I am entirely unsure how this can be. This was compeltely unauthorized, fraudulent activity.
How can Paypal do this?
HOW CAN I GET MY MONEY BACK???
Any help would be appreciated.
