A few months ago, I added a checking account to PayPal to be able to transfer money. I never finished the process, as far verifying the small transfer amounts Paypal does to make sure it is your account.
I got an email on 8/6/17 stating I made 4 payments totaling $1400.00, which I did not do. I opened the fraud case once I saw them. While I was in my account I saw that there were also phone numbers added and moved and then added again to my account, which I did not do. When I filed the cases, they asked me if I added these numbers, and I responded no.
Today I get a response with the tracking number, and the case (on all 4 transactions) is closed. I look it up and it shows it was delivered to me today. I go to the mailbox, and there is a box of sugar. There is no way I would spend $1400 on a bag of sugar. So now I am wondering what to do next? I don't think filing a dispute is correct because that would imply I authorized the transaction. I was not online to make the purchase, I have no idea who the person is, and the numbers were added to my account I assume to see if I would notice it. But PayPal never sent me any notification that changes were made to my profile, not sure why.
I sent an email to the "seller" asking for a refund, but I already know they are either not going to answer it or just deny my request. But I did it anyway, just so I would not have PayPal tell me that that's what I need to do. I don't want too much time to elapse only to be told that "if only I would have contacted them sooner, but now there's nothing that can be done". So if anyone has had a similar experience with a positive outcome, I'd love to hear how you handled it.
