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Moderator PayPal_Olivia Moderator
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Re: Examples of Suspected Fraud or Fake Emails

[ Edited ]

Hi everyone,

 

I just wanted to post a quick reminder.

 

You may not post the names, address, email addresses, phone numbers, or any other identification information for any person, whether they are a scammer or not. Please remember that the names you are posting are potentially the actual names of individuals who have been victimized previously by the scammers, and whose identities they have adopted to commit further fraud. When this information is posted, it may serve to further victimize someone who has already experienced identity theft.

 

For more information, please refer to the PayPal Community Rules and Guidelines, and to the first post in this thread.

 

Thank you for your cooperation!

 

Olivia

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Moderator PayPal_Olivia Moderator
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Re: Examples of Suspected Fraud or Fake Emails

[ Edited ]

Hi everyone,

 

There's a new phishing email going around, and I wanted to give you a heads-up of what it looks like. Please remember to always avoid clicking links in emails.

 

Click here to see a full-size version.

 

 

 

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Re: Examples of Suspected Fraud or Fake Emails

[ Edited ]

Paypal Olivia..........

 

I got it as well but when I tried to forward it to "spoof@paypal.com" as requested by Paypal, I get this in reply:

 

Your message did not reach some or all of the intended recipients.

 

      Subject:    FW: Your Paypal.com transaction confirmation.

      Sent: 6/4/2012 11:28 AM

 

The following recipient(s) cannot be reached:

 

      'spoof@paypal.com' on 6/4/2012 11:28 AM

            550 5.7.1 q54GSBH7015305 This message has been blocked due to SPAM-like characteristics or poor IP reputation. Please include the original message, along with this error code, and contact XXXXXXXXXXXXXXXX  if you require additional assistance.

 

 

It seems the filter process allows the email to get into my email box but blocks me from forwarding and reporting it as fraudulent to the appropriate address. Since I have a dynamic IP that cannot be the reason.  I have since sent it to the  XXXXXXXXXXXXXXXXXX but doubt anything will be done. Site rules require the contact address to be masked.

 

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Moderator PayPal_Olivia Moderator
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Re: Examples of Suspected Fraud or Fake Emails

Hi Searcher,

 

Welcome to the Community! Smiley Happy

 

The phishing email in question is very recent, but it has been very prolific. It's entirely possible that some mail servers have updated to block the characteristics of this specific email, just in the time since you received it. I'm sorry to hear that you've been unable to forward it to spoof@paypal.com, but please rest assured that we have plenty of examples of it! Smiley Happy

 

Please feel free to go ahead and permanently delete the email.

 

Olivia

 

 

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kkyun83 New Community Member
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Re: Examples of Suspected Fraud or Fake Emails

[ Edited ]

Hi Olivia, 

 

I have got a receipt from paypal. I never spend but it says I created a shipping label which cost $97.57

tried to dispute this on paypal resolve center but I can't...since it was USPS related item 

Paypal gave me some other route but it won't work!!

 

I'm so frustrating, annoying...Who could help me with my problem

Do you have any idea Who do I have to contact for resolve my problem? this is extremly uncomfortable experience.

please help me.

thank you 

 

Kyun

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PayPal Employee PayPal_Adrian
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Re: Examples of Suspected Fraud or Fake Emails

kkyun83 -

 

Welcome to the Community!

 

If you can see the purchase within your account, then you can enter a report of unauthorized activity for a USPS label by contacting Customer Service directly.  A representative will be happy to assist you and get you back up and running.  In the mean time, be certain to change your password and security questions to ensure no further unauthorized activity takes place.

 

Thanks!

 

Adrian

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Re: Examples of Suspected Fraud or Fake Emails

Olivia

 

Thank you for the quick response.  I try to report any suspicious email I see because my brother was scammed once.   I have deleted it but had already forwarded it to my IP provider with the following comment because this has happened to me in the past several times where my ISP blocks the reporting of the message as phishing/spam/fraud but still allows it to get into my email (often multiple iterations):

 

"Postmaster

 

Please forward this to “spoof@paypal.com” .  It is one of the best fraudulent emails I have seen.  I do not understand how I can get it in my email through your filters but the same filters prevent me from forwarding/reporting it to the proper authorities for resolution as requested by Paypal.

 

Please let me know when this is done. I am trying to coordinate this with Paypal."

 

I will let you know if they respond.  I just want to get the reporting through my ISP simplified/reliable.  Thanks again, at least I know it is known about by PayPal.

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Moderator PayPal_Olivia Moderator
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Re: Examples of Suspected Fraud or Fake Emails

[ Edited ]

Hi Searcher,

 

Thank you! I'd definitely appreciate it if you'd let us know when you hear something from your ISP. Smiley Happy

 

Olivia

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smilealways04 New Community Member
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Re: Examples of Suspected Fraud or Fake Emails

Thank you for the post for I just received an e-mail that looked real. Very real I looked at the sender and it appeared to be real and the email was very convincing. Except I've learned from paypal to never open directly from your e-mail and if there is a real problem then paypal would notify me when I open in a new window for paypal. 

It stated that there was some odd activity on my account and it wanted me to log on to my account through the email.

So I sent it to spoof@paypal.com

 Thank you very much for the post again.

 Sincerely,

smilelaways04

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dblaze911 Member
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Re: Examples of Suspected Fraud or Fake Emails

[ Edited ]

You are welcome. I am new here also and had trouble doing a new post where I had made some comments about the email so after awhile I ended up just posting it as a reply to someone elses post and never typed all the comments over again. So, I will add them now. I did read all the "Getting Started info" several times.

 

When I first looked over the email it was hard to determine if it was a fraud. One thing I noticed in scam emails is there is usually bad grammar and misspelled words. My email in the first sentence said "services of the PayPal Inc. are" When you say that out loud a few times it just doesn't sound right, to me. I also am very dubious of any time I am asked to download something into my computer. I decided to log on to the PayPal website and figured if it was a legitimate email I would see a message or something on the website. Instead, I found the page that talked about scams and phishing and the email and instructions to send questionable emails to. I figured it was better to let someone who was educated in this area look at the email and let me know instead of taking the risk myself. It was a win-win situation.

 

I wish more people would take the time to educate themselves by reading these helpful insights and forums, then there would be less misdirected anger and victims of scams.

 

Glad you caught yours!

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